LinkedIn Link Facebook Link Satchel One Link Online Curriculum Link Whisper Link

Parents Charter

At Thomas Telford UTC

Thomas Telford UTC is committed to continuously improving the service provided to students, parents, carers, and the wider community. We welcome communication from parents to help us maintain high standards and improve the experience we offer. Where enquiries do not fall within the categories below, they should initially be directed to the Principal’s PA.

Contacting the UTC

The UTC has a range of staff and services available to support parents with both routine enquiries and more complex matters.

Personal & Academic Issues Point of Contact
Serious or confidential safeguarding concerns Senior Leadership Team & Designated Safeguarding Lead
Key Stage 3 Mr T Clark
Key Stage 4 Mr A Lally
Sixth Form Mr I Chaudhry
SEND, gifted students, or pastoral concerns Vice Principal - Mrs P Shaw
Homework policy or Teaching & Learning enquiries Vice Principal - Mr T Clark
Safeguarding, welfare, and RSE concerns Designated Safeguarding Lead - Mrs C Gleeson
Attendance enquiries Attendance Officer - Mrs P Shaw
Uniform, travel, meals, and financial support Student Financial Support - Mrs S Frost
Formal complaints and policy documents Principal’s PA - Mrs E Murray
Matters unresolved through other channels Principal - Mr A Gill

Please contact the UTC on tel:01902872180 . We aim to respond within 24 hours where possible.

The Services You Should Expect

  • A safe, orderly learning environment;
  • A broad and balanced curriculum;
  • Regular progress reporting throughout the academic year;
  • A strong Personal Tutor support system;
  • Clear communication with parents and carers;
  • Polite, professional, and responsive communication;
  • Swift action regarding poor behaviour or bullying;
  • Comprehensive careers guidance and industry links;
  • A safe ICT environment with safeguarding measures in place;
  • Access to UTC policies and documentation.

How Parents Can Support Their Child

  • Support high standards of behaviour and conduct;
  • Encourage safe and responsible use of technology and the internet;
  • Communicate any wellbeing or safeguarding concerns promptly;
  • Encourage excellent attendance and punctuality;
  • Provide a suitable environment for homework and revision;
  • Engage with student progress reports and feedback opportunities;
  • Show interest in your child’s learning and development;
  • Attend important information evenings and school events;
  • Support participation in enrichment, charity, and extracurricular activities;
  • Park safely and respectfully around the UTC site.

Student/Parent/Carer Information